Shipping Policy
Order Processing:
All orders are processed within 1–2 business days. During peak mango season, processing times may be extended by 1–2 days due to high order volumes.
Shipping Timeframe:
- Domestic orders typically arrive within 3–7 business days.
- International shipping (if available) may take 7–14 business days, depending on destination and customs procedures.
Shipping Charges:
Shipping fees are calculated at checkout based on the delivery location and weight of the package.
Packaging:
Our mangoes are hand-picked, quality-checked, and packed in eco-friendly, secure packaging to ensure freshness during transit.
Delivery Partners:
We use reliable courier and logistics partners to ensure safe and timely delivery. Tracking information will be provided via email/SMS once the order is dispatched.
Refund & Replacement Policy
Freshness Guarantee:
At Noorsons Farms, we pride ourselves on delivering premium-quality mangoes. If your order arrives damaged or the mangoes are spoiled, we offer a refund or replacement.
Eligibility for Refund/Replacement:
- Must notify us within 24 hours of delivery.
- Provide photos of the damaged or spoiled items.
- Items must be unused and in their original packaging.
Refund Process:
Once your claim is reviewed and approved, refunds will be processed to your original method of payment within 7–10 business days.
Non-Refundable Conditions:
- Minor colour or shape differences, as mangoes are natural products.
- Late claims (after 24 hours of delivery).
- The incorrect address was provided by the customer.
Contact Us
For any questions or claims, please contact our support team:
📧 Email: shahihnoors4444@.com
📞 Phone: +92-3644877777